Paul Eident
Senior Web Platform Architect & Agency Co-Founder
Senior web platform architect and agency co-founder with 22+ years designing, building, and operating business-critical digital systems. Deep expertise in WordPress, e-commerce, subscription management, content platforms, and API integrations. Currently deploying production AI — agentic coding workflows, Claude Code pipelines, multi-agent systems — to accelerate delivery. Proven team leader with long-term client relationships, P&L ownership, and a track record of retaining and growing major accounts for over two decades. Seeking a senior technical leadership role where deep platform experience and current AI capability are genuinely valued.
Core Competencies
Platform
WordPress / WooCommerce, PHP, JavaScript, MySQL, REST APIs, Git
AI & Agentic
Claude Code, Multi-agent workflows, Human-in-the-Loop AI, LLM integration, AI System Design
Infrastructure
WP Engine, Cloudflare, AWS, pfSense, Linux, Docker
Tools
Jira, Harvest, Notion, ACF, Divi, GitHub / Bitbucket, Beanstalk
Leadership
Distributed team management, client services, project scoping, fixed-fee pricing, P&L
Business
Service agreements, contractor compensation, retainer negotiations, SaaS product development
Professional Experience
September 2003 – Present (22+ years)
Web development and digital strategy agency specializing in business-critical platforms for clients in publishing, music licensing, electronics distribution, insurance, and nonprofit sectors.
- ›Lead all technical architecture, platform operations, and senior client relationships as co-owner with full P&L responsibility
- ›Manage a distributed development team across the US and Poland; set compensation structures, performance goals, and project workflows
- ›Primary technical and account lead for GIA Publications (one of the largest sacred music publishers in the US — 20+ year relationship), Mouser Electronics, TechWire International, One License, School Music License, and Krex Insurance
- ›Design and operate complex WordPress-based platforms including subscription management systems, e-commerce solutions, licensing applications, and high-traffic content management infrastructure
- ›Transitioned agency to fixed-fee value-based pricing model in 2024, leveraging AI-compressed delivery timelines to improve margins and client outcomes
- ›Deployed production agentic AI workflows using Claude Code; built multi-agent coding pipelines and a SaaS ski patrol management application currently in beta
- ›Resolved critical infrastructure incidents including pfSense runaway process causing 100% CPU on client networks; architected Cloudflare redirect and DNS strategies for major platform migrations
July 2002 – August 2003
- ›Designed and developed web applications for clients including Dale Carnegie Chicago, Heartland Steaks, Kirk Homes, Mission Point Resort, Wyndemere Senior Living, and Grand Traverse Resort
November 2000 – April 2002
- ›Designed, developed, and maintained company web sites; led marketing including organizing participation in COMDEX 2002
January 2000 – November 2000
- ›Designed, developed, and maintained web sites; managed new client implementations and design prototyping
Education
Bachelor of Science, Business Administration
Graduated Cum Laude
University of Wisconsin–Stout
Associates of Science, General Studies
College of DuPage
Additional
- ›Director, Ski Brule Patrol — Iron River, MI; multi-year leadership of ski patrol operations in Michigan's Upper Peninsula
- ›City Commissioner, City of Caspian, MI — elected January 2026; municipal governance and capital infrastructure projects